Onsite Services
Troubleshooting and Support
When your unit is down, you need help. Our qualified, knowledgeable engineers have the necessary field experience to understand your issues and answer your questions. Basler Services' engineers provide emergency troubleshooting services over the phone, free of charge. If your needs are more complex, we will dispatch one of our field engineers to your site based on time and materials required.
Learn MoreSystem Maintenance and Testing
A quality, periodic system maintenance program by experts from Basler Services will provide you the information and tools to achieve greater reliability of your generating system. Regular maintenance will enhance unit performance, improve in-house system troubleshooting ability and help reduce your overall system operation and maintenance costs.
Learn MoreNERC Compliance Testing
Standards are either currently in place or are being developed by regional councils, requiring baseline and periodic (every 5 years) testing and verification of power plant models for units greater than 10MVA. This requires that the generator, excitation system, turbine governor, over excitation limiter and power system stabilizer parameters be verified through comparison of simulated dynamic responses to field test measurements.
Learn MoreTechnical Training
Our objective is to support operating plants in their goal to achieve the highest effectiveness from their own technical staff and equipment. Each training program is developed to meet the specific needs of our clients. We will structure the course content to provide the background information as well as the path forward for your system.
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